Voicemail App Not Working. (Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for help.) Clearing the data deletes any messages over a month old and any messages saved only in the VVM app. To save messages or send as email, see T-Mobile Visual Voicemail app. The first way to solve the visual voicemail not working issue on your iPhone, or even iPhone 5 voicemail not working is by closing and reopening the phone app. Sometimes the easiest solution can solve bigger problems in no time. So at first close your voicemail app and reopen it again to see if your problem exists or not. I also changed another setting in the Voicemail app itself: click on the 3 dots at the upper right, select "Settings", then turn on the auto-save option. This is probably an unrelated thing, but the Voicemail app is now working after multiple phone restarts.
(Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for help.) Clearing the data deletes any messages over a month old and any messages saved only in the VVM app. To save messages or send as email, see T-Mobile Visual Voicemail app. The Visual Voicemail app has quit working. I have had this phone for a year & the voicemail has been set up & working properly until now. It acts like voicemsil is not set up and when I go through the options to re-set it up, the app just keeps shutting down.
The Visual Voicemail app has quit working. I have had this phone for a year & the voicemail has been set up & working properly until now. It acts like voicemsil is not set up and when I go through the options to re-set it up, the app just keeps shutting down.
On your iPhone, open the Phone app, tap the Voicemail tab and tap Greeting. What settings you have there? If it is Default, change it to Custom and it is Custom, change it to Default. Restart the Phone app. You may be having this issue because the Phone app may not be working as expected. You may try restarting to the phone app to see if this. The Visual Voicemail app has quit working. I have had this phone for a year & the voicemail has been set up & working properly until now. It acts like voicemsil is not set up and when I go through the options to re-set it up, the app just keeps shutting down. **Important: Please read entire article** It can be frustrating to experience delays with your voicemail. That delay may occur for a variety of reasons – most likely due to issues outside of the YouMail app. Data connection, WiFi connection, third party applications or device OS can all conflict with the retrieval of your messages if configured incorrectly. I also changed another setting in the Voicemail app itself: click on the 3 dots at the upper right, select "Settings", then turn on the auto-save option. This is probably an unrelated thing, but the Voicemail app is now working after multiple phone restarts.