Prime Video App Not Working On Samsung Tv. I found this thread as my Prime Video stopped working on my Samsung Smart TV. I went into Prime Video and Deregistered my TV but it says to Enter the code shown on your TV or device to register it with your Prime account. This is what I cannot find as when I click on the Prime Video app it does not give me a code. Prime video not working on Samsung TV. One of the common problems on Samsung TVs is that the Amazon Prime Video application does not work. The Prime Video icon appears at startup, but then a black screen appears or the TV hangs. This can happen at any time with your TV. While Amazon did release the official Prime Video app for Android TV late last year, it simply refuses to work on most of the newer Android TV devices, possibly due to an outdated compatibility list.
Might be a coincidence -- I just made a 20th or 25th attempt to install Prime app after Smart Hub reset done many hours ago, and it worked. So, it looks Samsung fixed it. @Samsung_4c49FG9 While Amazon did release the official Prime Video app for Android TV late last year, it simply refuses to work on most of the newer Android TV devices, possibly due to an outdated compatibility list.
Samsung Smart TVs are loaded with many popular apps like Netflix, Youtube, Prime Video, and HBO. If you have an issue with any app, it always helps to powercycle your TV and make sure your TV's firmware is up to date.
Two days ago, my Amazon video services topped working on my Samsung Smart ?tv Model number UE32ES550. I have contacted both Samsung and Amazon, and still not sorted the problem. When I go to the App on the tv, it tells me to go to Amazon customer services. Here is what I have tried so far: 1... On iPhone and iPad, fix issues with Amazon Prime Video that are unconnected with your network by uninstalling the app. Find the Prime Video icon and long press it. Tap the X and wait for the app to be uninstalled. Then restart and reinstall Prime Video from the App Store. How to Fix Amazon Prime Video on Android I have a Samsung Model UN55MU6300F Smart TV. Lately my Amazon Prime Video app has stopped working. I either get a perpetual loading symbol followed by an "Insufficient bandwith" message, or if I click a series I've been watching, it does not respond and will not play. I had to update my Amazon pass... Samsung smart TV's are all-in-one entertainment systems, providing easy access to fantastic apps like Netflix, YouTube and Amazon Prime. If you're experiencing issues with an app that is crashing or isn't opening at all, there are a few different solutions you can try. Follow the steps below to fix the problem.