Nest Thermostat App Offline. App says Nest was offline, but it was on. A/C was running almost nonstop at times, room was frigid, Nest temp sensor was saying that it was 70, but it was 66 in the house. Did a full reset on the Nest - it was working great again for all of a day, and then back to running, not saying connected and going offline, etc. etc. The app and the thermostat let you know your thermostat is offline if you check manually, but Nest doesn’t proactively warn you with an email or mobile notification if it detects the thermostat. My nest app keeps telling me that it offline but the thermostat says it has internet connection. How do I correct. Technician's Assistant: Which software or app can I help with? Both android and ios. Technician's Assistant: What have you tried so far with your software? I tried changing internet connection with the same result.
Upgrading the Nest App. Go to the “App Store” or “Google Play”, depending on your device. Search for the “Nest app”. Tap the Update button. This should bring your Nest app up to date. Sometimes a missing update is enough to show your Nest thermostat as being offline or disconnected. Find out If There Are Battery Issues Follow these steps if your Nest thermostat has been previously connected to your Wi-Fi network but disconnects repeatedly or you see that it's offline in the Nest app or on the thermostat display. If your thermostat doesn't have power. You'll see a blank screen and your thermostat will be unresponsive.
If your Nest thermostat shows as offline in the Nest app, or keeps disconnecting on your own, here are some easy fixes. Check Nest services. First, check that services are online with this tool.
Follow these steps if your Nest thermostat has been previously connected to your Wi-Fi network but disconnects repeatedly or you see that it's offline in the Nest app or on the thermostat display. If your thermostat doesn't have power. You'll see a blank screen and your thermostat will be unresponsive. The Nest displays “offline” on the Nest app or website; The Nest displays a message that asks you to “remove the Nest from the base and then reattach it” The Nest’s screen is dark or unresponsive; You may see a blinking green or red light at the top of the Nest; The thermostat animations are very slow and unresponsive My Nest thermostat has been offline for 2-3 weeks now.. My Internet stopped around 12:13 AM according to my Nest app. Nothing since. No human will answer either.. BEWARE: Sign in with Google may simplify password access to accounts, but there are serious issues. My Nest thermostat was migrated to SiwG, blocking my wife's access to it, and. Nest app keeps saying offline but thermostat shows connected to wifi. An issue with Nest servers?. My Nest thermostat was showing as offline in both apps and in my Nest account. After a few days of nuisance, while fiddling with the thermostat I noticed that the date and time where wrong, actually were about 3 months back..